Privacy & Data Protection

Unibets Privacy Policy — How Your Information Is Kept Safe

Every piece of information you share with Unibets is treated as a matter of trust — we take that seriously. This policy explains what data we collect, why we collect it, and how it is kept safe.

Last updated:June 2026
Version:2.5
Read time:About 7 minutes
Language:Bengali

01. Introduction & Our Commitment

Welcome to Unibets. When you create an account or use our services, you share certain personal information with us. You have every right to know where that information goes and how it's used.

In this Privacy Policy, unibets clearly sets out — what data is collected, why it is collected, who can see it, and how long it is kept. Everything is explained in plain, straightforward language instead of complex legal jargon.

 Our core commitments: Your data is never sold. It is only shared with third parties to the extent necessary for operating our services.

This policy applies to the Unibets website, mobile app, and all related services. Continued use of the platform constitutes your acceptance of this policy.

02. What Information We Collect

Unibets collects two types of information — data you provide directly, and data generated automatically through your use of the platform.

2.1 Information you provide directly

  • Name, email address, mobile number.
  • Date of birth (for age verification).
  • Current address.
  • Identity document details (for KYC verification).
  • Payment information (mobile banking number).
  • Conversations with the support team.

2.2 Automatically collected information

  • IP address and device information.
  • Browser type and operating system.
  • Access time, date, and duration of platform sessions.
  • Pages visited and links clicked.
  • Game history, betting activity, and transaction records.
  • Location data (when using the app, if permission is granted).
Data TypePurposeRequired?
Name & ContactAccount Creation & CommunicationYes
Date of BirthAge Verification (18+)Yes
ID DocumentKYC / Anti-FraudConditional
Payment informationDeposits & WithdrawalsYes
Game HistoryResponsible Gaming MonitoringAutomatic
Location DataRestricted region verificationOptional

03. How and Why Your Information Is Used

Unibets uses your information only for specific, legitimate purposes. No data is collected unnecessarily.

  1. Account Creation & Management: To handle registration, login, and keep your profile up to date.
  2. Identity & Age Verification: To meet legal obligations and prevent access by minors.
  3. Payment processing: To process deposits and withdrawals securely.
  4. Customer Support: To quickly resolve your questions or issues.
  5. Security & fraud prevention: To detect suspicious activity.
  6. Personalized Experience: To recommend games and promotional offers tailored to your preferences.
  7. Responsible Gaming: To identify patterns of excessive betting and send alerts when necessary.
  8. Legal obligations: To meet regulatory requirements.

 Your data is never sold to advertising networks or used for unauthorized purposes.

04. Sharing Information with Third Parties

Unibets does not sell your personal data. However, limited information may be shared in specific circumstances necessary for operating our services:

4.1 When Information Is Shared

  • Payment Processors: Relevant transaction data shared with bKash, Nagad, and similar services to process deposits and withdrawals.
  • Game provider: Minimum gameplay-related data shared with partners such as Evolution and Pragmatic Play.
  • Law Enforcement: Sharing information with authorities when required by court order or legal obligation.
  • Technology service providers: With cloud storage and cybersecurity partners — all bound by the same confidentiality agreements as we are.

4.2 When information is not shared

  • To advertising or marketing companies.
  • To other betting platforms.
  • For the purpose of selling your data to data brokers or third parties.

 All third-party partners are contractually bound to uphold the same strict privacy standards as Unibets.

05. Cookies & Tracking Technologies

Unibets uses cookies and similar technologies on its website and app to help improve your experience.

5.1 Types of Cookies

  • Essential cookies: To keep your login session active. The site cannot function without these.
  • Functional Cookies: To remember your language preference and theme settings.
  • Analytics Cookies: To understand which pages are used most — all data is fully anonymized.
  • Security Cookies: To prevent CSRF attacks and session hijacking.

5.2 Cookie controls

You can disable cookies from your browser settings. However, turning off essential cookies may cause certain platform features to stop working. The cookie management page is accessible from the bottom of the site.

06. Data Retention & Security Measures

Unibets has put in place multiple technical and organizational measures to keep your information secure.

6.1 Security technology

256-bit SSL Encryption

All data transfers are encrypted.

Encrypted storage

Data stored in the database is also encrypted.

Limited Access

Only authorized personnel can access data on a need-to-know basis.

24/7 Monitoring

24/7 security monitoring team is active.

6.2 Data Retention Periods

Unibets does not retain your data longer than necessary. Information on active accounts is kept for as long as the account remains active. After an account is closed, certain data must be retained for a set period (typically 5 years) to meet legal obligations. It is then securely deleted.

 Your password is never stored in plaintext — only in hashed form.

07. Your Data Rights

You have the following rights regarding your information. Contact our support team to exercise any of them.

Right to Know

The right to know what information we hold about you and to request a copy.

Right to rectification

The right to request corrections if any of your information is inaccurate.

Right to Erasure

The right to request deletion of data beyond what is legally required to be retained.

Right to Restrict Processing

Request to restrict the use of your information for specific purposes.

Right to data portability

The right to receive your information in a structured format and transfer it.

Right to Object

The right to object to the processing of your data for specific purposes.

 To exercise any of these rights, email us at support@unibets.ws. We typically respond within 30 days.

08. Protection of Minors

Unibets services are intended solely for individuals aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

If we become aware that a minor has created an account, that account will be closed immediately and all associated data will be deleted. If a parent or guardian suspects their child is using Unibets, please notify us right away.

 If an underage account is identified, all deposited funds may be forfeited.

09. Third-Party Links & Connected Services

Unibets platform includes certain third-party games and services. These third parties have their own privacy policies, which are outside Unibets' control.

We recommend reading the privacy policy of any third-party service before using it. Unibets is not responsible for how your information is handled by third-party services.

10. Changes to the Privacy Policy

Unibets may update this Privacy Policy from time to time. For any significant changes, you will be notified in advance via email or an in-platform notification.

Continued use of the platform after any changes means you accept the updated policy. Please check this page regularly.

 The "Last Updated" date at the top of the page always reflects the most recent version.

11. Contact Us

For any questions or complaints about this privacy policy, or to exercise your rights, please get in touch with us:

  • Email: support@unibets.ws
  • Live Chat: Via the chat button at the bottom right of the website.
  • Response time: Usually within 72 hours.

For serious data protection complaints, our dedicated Privacy Officer will reach out to you directly.

 Why your information is safe

The Six Pillars of Data Protection at Unibets

Every measure is designed to give your data the highest level of protection.

End-to-End Encryption

Your data is encrypted with 256-bit SSL in transit to our servers — no one can intercept it along the way.

No Data Sold

Unibets never sells your personal information to third parties — that is a core principle we stand by.

Minimal Data Collection

We only collect information that is strictly necessary to provide our services. No unnecessary data is gathered.

Segregated storage

Financial data, personal information, and game data are each stored in separate encrypted databases.

Deleted After a Set Period

Data is automatically deleted once the required retention period has passed. No unnecessary information is stored.

Regular security audits

Regular security audits are conducted by independent third parties to identify vulnerabilities and address them in a timely manner.

 FAQs

Frequently Asked Questions

To take part in free spin or daily reward activities, you need to be logged in to your account. Once logged in, active offers will be visible on the home page or under the "Promotions" section. Daily Check-In: A "Daily Reward" pop-up or banner will appear each time you log in to your account. Simply click it to collect your reward. Logging in on consecutive days increases the reward amount. Free Spins: A free spin notification will appear automatically when you enter an eligible game. You can also view and claim active free spins under the "Bonuses & Rewards" tab in the Wallet section. Email/SMS Offers: Promo codes received by email can be redeemed by entering them in the "Voucher" section. Each activity has an expiry date — if you don't claim it in time, you'll miss out.

Changing the interface language on Unibets is simple. There are two ways to do it: Method 1 — From the Header: Look for a globe icon or "EN" at the top right of the page. Click it to open the language menu, then select "বাংলা" or "Bengali" — the entire site will switch to Bengali instantly. Method 2 — From Account Settings: While logged in, click the profile icon → "Settings" or "Preferences" → "Language / Language" → select "Bengali" and click "Save". This method saves the setting permanently. On the mobile app, follow the same steps — Menu → Settings → Change Language. If the page does not refresh automatically after changing the language, manually refresh it once.
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Your Data Is Safe — Play With Peace of Mind

Your privacy is always protected at Unibets. Register and enjoy gaming in a safe environment.

Data Is Never Sold
256-bit Encryption
GDPR Compliant
Full Transparency Policy
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